Our client is seeking a Graduate Commercial Sales Administrator to support their activities in Sydney, Australia.
The Graduate Commercial Sales Administrator will support the optimisation of the sales function - both internally and externally-by ensuring effective use of CRM/ERP systems, marketing activities, and commercial processes. This is an ideal role for a recent graduate or early-career professional looking to develop a broad skill set across sales operations, marketing execution, and commercial administration within an industrial B2B environment.
Key Areas of Activity and Responsibility:
Sales Operations & Commercial Support
- Maintain and update CRM systems to ensure data accuracy, pipeline visibility, and reporting consistency.
- Support ERP processes related to quotations, order entry, pricing, and customer account management.
- Assist with preparing customer proposals, sales presentations, commercial documents, and internal sales reports.
- Coordinate follow-ups with customers, distributors, and internal teams.
- Analyse sales data and provide insights to support forecasting and decision-making.
- Contribute to improving sales processes, documentation, templates, and internal workflows.
Marketing & Communications
- Coordinate marketing activities including trade shows, industry events, webinars, and customer visits.
- Assist with preparing marketing content such as case studies, product sheets, newsletters, and social media posts.
- Manage company's social media presence and schedule content.
- Work with external agencies or suppliers for branding, promotional materials, and events.
- Support internal and external communication activities.
Customer Relationship Support
- Provide timely and professional customer service.
- Maintain accurate customer records and assist with customer segmentation.
- Support onboarding of new customers with required documentation.