Our client is a global leader in transport innovation and they are seeking a Chief Engineer, Passenger Experience (AFC Systems) to work in Dubai, United Arab Emirates. This role involves leading the development, integration, and enhancement of the Automatic Fare Collection (AFC) system across Dubai's world-class Railway network. You'll oversee major AFC projects, collaborate with key stakeholders, and drive innovation to elevate passenger experience.

Job Description

1. Manages and monitors contractors in establishing the AFC system as per contractual agreement. And all AFC system projects (new and existing) and enhancements, reviews new fare system requirements, tender documents, and system specification related documents for Rail Agency.

2. Conduct research and develop new strategies for the Automatic Fare Collection (AFC) system, test and implement these strategies for operational use.

3. Lead the tender process for any AFC projects including developing, evaluating, recommending vendors and negotiating the contracts with these vendors.

4. Plans and monitors all AFC system related projects in relation to advancement of equipment operations and

enhancement including revenue protection in the Dubai Metro and Tram system.

5. Lead the analysis and categorisation of all software issues in conjunction with other Departments and

recommending rectification strategy and software deployments for all these issues.

6. Manages AFC Contractors on all matters regarding the development and implementation of the AFC system including integration with the Unified Fare System.